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Product Owner / Scrum Leader

Nov 2006 - Oct 2009

Montréal, Québec, Canada
Interfacing is a provider of Business Process Management (BPM) software that allows business users to model, map and manage business processes and knowledge. I held two roles concurrently during the three years I worked at Interfacing. The following pertains to the Product Owner role which occupied roughly 80% of my time. The Business Analyst role is described here

Responsibilities


  • Acted as the primary point of contact for the client on a custom software project for 3 years and built a strong, loyal relationship
  • Worked as an intermediary between the client and the development team to build a product that met the client’s needs
  • Facilitated daily scrums involving developers, testers, the development manager, the products manager, and myself, the product owner
  • Resolved team conflicts
  • Facilitated decision-making by the products manager and the development manager

Accomplishments


  • Built and maintained a strong a loyal relationship with the client, a Philadelphia-based not-for-profit network of major cancer research centers in the US
  • Implemented the custom software with the client

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